Commonly Asked Questions:

WHEN WILL YOU SHIP MY PRODUCTS?
Almost all of our orders leave the warehouse within 1 day of payment.

WHEN WILL I RECEIVE MY PRODUCT(S)?
Usually, deliveries take 2-3 business days unless otherwise stated on the page for the product(s) purchased. Orders to mainland Europe typically take between 5-7 working days.

WHERE ARE MY PRODUCTS COMING FROM?
Our warehouse is located in the UK. We work with the most reliable reputable and experienced suppliers.

HOW SECURE IS MY PERSONAL INFORMATION?
SXT247 adheres to the highest industry standards to protect your personal information.
Our store makes use of SSL (secure socket layer technology) with industry-standard 256-bit encryption technology. We use the same technology as the largest banks so you can be safe in the knowledge that your transaction will be made securely and promptly. Your card information is never stored and is only used to complete the transaction.

MY ORDER HAS BEEN placed BUT WHERE’S MY CONFIRMATION EMAIL?
Unfortunately, our confirmation email’s can end up in your SPAM folder so please make sure to check. You can also contact our support team @ support@sextoys-247.co.uk, providing the user name and email which you used to order the products and they will be able to assist you further.